Privacy Policy

Effective Date: November 2, 2024

1. Introduction
At LoteVirals (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lotevirals.com. By accessing our website, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information: Includes name, email address, phone number, billing and shipping addresses, collected when you make a purchase or register for an account.
  • Device Information: Information such as IP address, browser type, device type, and operating system to help improve website functionality and performance.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking tools to monitor site usage, provide relevant advertisements, and improve the user experience. You can control cookie settings via your browser preferences.

3. How We Use Your Information
We may use the collected information for the following purposes:

  • Order Fulfillment: To process your orders, manage transactions, and deliver products and services.
  • Customer Service: To respond to your questions, provide support, and address any concerns.
  • Marketing and Communications: With your consent, we may send promotional emails, newsletters, and updates about products, special offers, or events. You can opt out of marketing communications at any time.
  • Website Improvement: To analyze data on website usage, identify trends, and make improvements to enhance user experience.

4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies who assist us in providing services, including payment processing, order fulfillment, and website analytics. These providers have access to your data only to perform their functions and are required to protect your information.
  • Legal Compliance: If required by law, we may disclose your information to government authorities, regulators, or law enforcement agencies.

5. Security of Your Information
We implement industry-standard security practices to safeguard your data. While no online platform is entirely risk-free, we work to protect your information through secure servers, encrypted transactions, and access restrictions.

6. Your Rights
You have specific rights regarding your personal data, including:

  • The right to access and request a copy of your data.
  • The right to correct any inaccurate information.
  • The right to request the deletion of your data, subject to legal and regulatory obligations.

7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised.

8. Contact Us
For questions or concerns about your privacy rights, please contact us:

  • Phone: 951-973-4982
  • Address: 150 Murphy Ct, Nashville, Tennessee, US
  • Email: [email protected]