Sales Policy

Effective Date: November 2, 2024

1. General Terms
When you place an order on lotevirals.com, you agree to the terms in this Sales Policy. This policy governs all sales, including product purchases, payments, and shipping.

2. Product Availability and Pricing

  • Product Availability: All products on our site are subject to availability. We strive to keep our inventory up-to-date but reserve the right to limit quantities or discontinue products at any time.
  • Pricing: All prices are listed in USD. Prices may be changed without prior notice, and any adjustments will reflect on the website. Promotional offers and discounts may have separate terms and may be time-limited.

3. Payment Methods
We accept major credit cards, debit cards, and other secure payment methods listed on our checkout page. Payment must be completed at the time of purchase to process the order.

4. Order Processing and Shipping

  • Order Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped.
  • Shipping Options and Fees: We offer multiple shipping options at checkout, each with varying fees based on delivery speed and destination. Shipping fees will be displayed before you complete your purchase.
  • Tracking: Once shipped, you will receive tracking details to monitor the status of your order.

5. Sales Tax
Sales tax is calculated and applied to orders based on your shipping address in compliance with state laws.

6. Customer Responsibilities
It is the customer’s responsibility to provide accurate shipping information. LoteVirals is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided at checkout.

7. International Orders
Currently, we only ship within the United States. International orders are not accepted at this time.

8. Contact Us
For questions regarding this Sales Policy, reach out to us: