Shipping Policy

Effective Date: January 3, 2025

At NewPariz, we strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website.

1. Shipping Locations

  • Domestic Shipping: We currently ship to locations within the United States only.
  • International Shipping: Not available at this time.

2. Shipping Methods and Costs

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Estimated delivery within 1 business day.

Shipping costs are calculated based on the weight, size, and destination of your order. Fees are displayed at checkout before order confirmation.

3. Processing Time

  • Orders are processed within 1-2 business days after placement.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Timeframes

Delivery times are estimates and may vary depending on your location, chosen shipping method, and unforeseen factors such as weather or carrier delays.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to monitor the shipment’s status. If you do not receive tracking details within 48 hours, please contact us at info@newpariz.net or call (386) 454-2740 for assistance.

6. Shipping Restrictions

  • Certain items may have shipping restrictions based on size, weight, or delivery location. These restrictions will be noted on the product page.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. NewPariz is not liable for delays or undelivered packages due to incorrect or incomplete addresses.

8. Damaged or Lost Shipments

  • Damaged Items: If your order arrives damaged, please contact us immediately at info@newpariz.net with photos of the damage. We will arrange for a replacement or refund.
  • Lost Shipments: If your shipment does not arrive within the expected timeframe, notify us so we can investigate and resolve the issue promptly.

9. Delays

While we strive to meet all delivery estimates, delays may occur due to external factors such as weather, holidays, or carrier disruptions. We are not responsible for such delays but will work to assist you in resolving any issues.

10. Returns and Shipping Costs

For details on returning items and whether shipping fees are refundable, please refer to our Refund and Returns Policy.

11. Contact Us

For questions or concerns regarding shipping, please reach out to us:

At NewPariz, we are committed to ensuring your orders are delivered promptly and in excellent condition. Thank you for choosing us!